Go Buses Reviews

Go Buses has an overall rating of 3.7 based on 279 reviews. Customer feedback on Go Buses is mixed: Go Buses reviewers highlight positive aspects like affordable pricing, convenient booking process, friendly customer service, which strongly appeal to budget-conscious travelers and groups seeking transportation. However, Go Buses is often criticized for its limited route options, occasional delays, lack of onboard amenities.

3.7/5.0

279 reviews

5 Stars

9

4 Stars

3

3 Stars

5

2 Stars

2

1 Star

2

All Go Buses Reviews (279)
Phyllis-ward
May 26, 2026
"I took Go Buses for a trip I..."
I took Go Buses for a trip I usually make to visit my sister, and overall the ride was okay. The bus itself was fine and we got where we needed to go, but the AC was blasting the whole time. I had my jacket on the entire ride and still felt cold. I asked the driver, but he said there wasn’t much he could do about it. Not a horrible experience, just not the most comfortable one.
KLIMCZYK
May 23, 2026
"A bit stressful, but it worked out"
I had to cancel my trip, which already put me in a frustrated mood, but the cancellation process itself wasn’t too bad. The refund did take longer than I hoped, and I had to follow up once, which was kind of annoying. Customer service did get back to me, just not as quickly as I would’ve liked. In the end, everything got sorted, so I’d say it was an okay experience overall. 3 stars.
Amanda-grist
May 22, 2026
"Bus felt poorly maintained"
The bus didn’t feel very reliable to me. It broke down once during the trip, and the seats were rattling most of the time. What confused me a bit was the email made it sound like everything was ready and in good condition, but the actual ride felt like another story.
nadine_Dale77
May 22, 2026
"Plenty of bus times to choose from"
I used gobuses.com last weekend when I needed to book a bus, and the first thing I noticed was that there were a lot of departure times available. That made the whole thing easier because I didn’t have to rearrange my day around the bus schedule, I just picked the time that fit my plans best. The site was simple to navigate too, so I’d use it again.
MCTIGUE
May 15, 2026
"Pretty Much Right on Schedule"
They left right on time and got there just about when I expected. No drama, no surprises, solid experience overall.
SHELTON
May 08, 2026
"Comfortable seats overall"
The seats were comfy, and the legroom was about what I needed. I felt comfortable enough for the ride.
tammybybee5345
May 05, 2026
"Easy ride and got there quick"
The bus go pretty much straight there with no random weird stops, so the trip was faster than I thought it’d be. It was a simple, easy ride and I’d use Go Buses again
William_mills79
April 18, 2026
"Recent trip went really smoothly"
I just took this bus recently and it left a really good impression on me. The lift was working, and the driver actually waited while I got settled instead of making me feel rushed. Booking the accessible seat was simple too, which made the whole thing way less stressful.
hello_joseph636
April 12, 2026
"I used the restroom maybe partway through..."
I used the restroom maybe partway through the trip, and it was cleaner than I figured it would be on a bus. I didn’t notice any weird smell either, which was a nice surprise.
abraham1985
April 05, 2026
"I’ll be honest, I usually stick with another…"
I’ll be honest, I usually stick with another bus company, so I was already a little unsure about trying gobuses. The bus did end up being delayed, which wasn’t fun, but they kept texting updates so I actually knew what was happening instead of just standing around annoyed and confused. Once it got there, the driver was friendly and the ride was fine. I’m still kind of torn because I’ve been loyal to my usual option for a while, but I’d use gobuses again based on this experience.
lyn_Hempstead81
April 04, 2026
"I used the WiFi for most of..."
I used the WiFi for most of the ride and it stayed connected the whole time, which surprised me. It wasn’t blazing fast or anything, but it worked fine for messages, browsing a bit, and checking things online. For bus WiFi, I’d say it was better than expected and definitely good enough for what I needed.
DAVIS
March 27, 2026
"Luggage situation was annoying"
The ride itself was fine, nothing really stood out either way, but the whole luggage setup was kind of frustrating. The storage area under the bus looked messy, and it seemed like bags were just getting shoved in wherever they fit, which made me a little uneasy because... yeah.

When we got there, it took a while to find my suitcase, and when I did, it had a new scuff on it. It wasn’t some huge disaster or anything, but I feel like if people are handing over their bags, there should be at least a bit more care taken
BeatriceSavage
March 13, 2026
"I felt kind of embarrassed because I kept…"
I felt kind of embarrassed because I kept trying to plug things in like I was doing something wrong, but the outlets just never worked. It was frustrating and definitely made the experience less convenient than I expected.
Debra-fortune
February 17, 2026
"Really professional driver"
I used gobuses.com last weekend and the driver was super polite and calm the whole way. He even helped with bags, which I appreciated. The trip felt safe and easy with no issues at all. If this is the kind of driver they usually have, I’d definitely feel good booking with them again.
DavidNye
February 13, 2026
"I’ve usually tried to stick with…"
I’ve usually tried to stick with Go Buses because they’ve been convenient for me in the past, but this ride was gross. My seat had crumbs and some sticky stuff on it, the bathroom smelled awful, and the floor looked like it hadn’t been cleaned in days. I hate saying this because I’ve wanted to keep using them, but after this experience, I don’t think I’ll be booking Go Buses again...
hello_benjamin031
February 01, 2026
"The pickup spot was really convenient and…"
The pickup spot was really convenient and easy to find, which made the start of the trip feel smooth. The drop-off ended up being a bit farther than I expected, so I had to walk with my bag for a little while. It wasn’t a huge problem, but it did remind me how much small details like location can affect the overall experience. Overall, it worked out fine, just could be a little better
catherine-Allen
January 24, 2026
"Safe ride, but a bit rough"
Got the receipt in my email right after the trip, which was nice. Overall, I felt safe getting where I needed to go, but the driving was a little rough at times.
henry_Huneycutt89
January 02, 2026
"My first impression was that this…"
My first impression was that this was a solid deal for the price. It felt like I was getting good value right away, and after using it, I’d say it’s definitely worth it overall
VALDEZ
December 26, 2025
"Checkout was okay, but a little awkward"
Checkout did go through fine, so no major issue there. It just felt kind of clunky getting through the steps, and that part was weird. Not terrible, but definitely could be smoother.
hello_ila277
December 22, 2025
"Pretty smooth bus ride"
I got on the bus fast, and the stop was kinda easy to figure out with no confusing stuff. The driver checked my ticket quickly, and we left right on time

View More Reviews

Have a question about Go Buses?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.